Tag Archive | "customer satisfaction"
Google finds itself unprepared to deal with influx of Nexus One customer support issues
When it comes to customer support, you’d be surprised at how little consumers actually understand what their product can do and how to use it. To wit, there’s an old and famous story about a woman who once called Apple Support claiming that the cup holder on her new Mac Performa was broken. Up until recently, […]
Continue reading...New comedic web ad from Apple touts its superior customer experience
Monday, May 18, 2009
Justin Long and John Hodgman take a look at Apple’s top-notch ratings for customer experience in this comical web-only ad. “Lookin’ good after-guy”.
Continue reading...Apple leads industry in customer satisfaction
Friday, February 20, 2009
Data recently released from Changewave shows that Apple leads the tech industry in customer satisfaction. The data compiled by Changewave represents feedback aggregated from consumers who purchased a computer over the past 90 days.
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Monday, January 11, 2010
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