AppleInsider reports that a number of support threads have been opened up on Apple’s website to address problems some iPad users have had in connecting to and maintaining strong Wi-Fi connections.
“I have also noticed very weak wifi signal in my 16GB iPad,” user tdbc wrote. “Even when standing in front of the wlan router the signal fluctuates from strong to very weak. The router has very strong signals as every other computer here has full signal strength, even 20-30 meters from the router. So there is definitely a wifi signal issue here with the iPad.”
Another user, Dr. JB, said their iPad is getting just one bar of Wi-Fi signal, while a nearby MacBook Pro has strong, full reception. They said their iPad was also experiencing slow downloads due to the weak signal.
Apple, in response, has created a support document to address some of the more common complaints, which it notes may be more frequent when using a dual-band capable router. In that case, Apple recommends that iPad owners “create separate Wi-Fi network names to identify each band” such as adding a ‘g’ to the 802.11b/g network name and an ‘n’ to the 802.11n network name. It also notes that users should ensure that both networks use the same security type (WEP, WPA etc.).
If that doesn’t help, Apple then recommends that users resent their network settings.