Apple to address iPad Wi-Fi issues in upcoming iPad software update

Tue, May 11, 2010


Shortly after the iPad launch, a number of customers began complaining of wi-fi issues. Specifically, these users experienced problems connecting to wi-fi networks and maintaining strong connections if they were able to get on at all. Also, remember that a number of iPad users at varying University’s across the country also ran into wi-fi connectivity issues. Princeton University even took it upon itself to document the technical details behind some of those iPad/Wifi glitches.

Addressing the problem, Apple whipped up a support document with a number of workarounds to help affected users alleviate the issue. Earlier this week Apple updated the support document, with the most notable addition being a message that Apple will address documented Wi-Fi connectivity issues in a future iPad software update.

In the meantime, Apple recommends affected iPad owners try the following:

  • Update Wi-Fi router firmware
  • Use WPA or WPA2 wireless security
  • Adjust screen brightness if it happens to be set to the lowest level
  • Renew IP address by going into the Settings pane, locating the Wi-Fi network you’re on, and tapping “Renew Lease.”
  • If none of the above steps work, Apple recommends turning the Wi-Fi setting off and then on again.



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