Apple talks Maps complaints as Mapping team remains “under lockdown” to address problems

Thu, Sep 20, 2012


Apple’s new Maps app has already received a lot of criticism and iOS 6 is barely 24 hours old. To that end, Apple released a public statement via All Things D where it essentially calls Maps a work in progress.

Customers around the world are upgrading to iOS 6 with over 200 new features including Apple Maps, our first map service,” said spokeswoman Trudy Miller. “We are excited to offer this service with innovative new features like Flyover, turn by turn navigation, and Siri integration. We launched this new map service knowing it is a major initiative and that we are just getting started with it. Maps is a cloud-based solution and the more people use it, the better it will get. We appreciate all of the customer feedback and are working hard to make the customer experience even better.

Today the web has been inundated with examples of Apple’s Maps app just plum messing things up. Hell, a Tumblr page was even created to document all of Apple’s Maps missteps. You can check that out here.

Of course, it’s not as if Maps is a complete flop. And sure, it’s easy to cherry pick the times when it fails, but given that Google’s Maps is already fully baked and has been used by millions for years now, Apple better make some improvements rather quickly. In the meantime, iPhone users can still access Google Maps via the browser and Google is reportedly now working on a standalone version of its Maps app as well.

Lastly, sources told All Things D writer Jon Paczkowski that Apple’s team of Map engineers is “under lockdown right now working to fix it.”

We’ll see how long it takes for Apple to issue an update or if many of the problems will, as Apple implies, correct themselves as people continue to add in information.

The short of it is – Maps are hard, son.



Comments are closed.

eXTReMe Tracker