Phil Schiller responds to iPhone 5 user complaint over aluminum scratching and scuffing

Thu, Sep 27, 2012


What you’re looking at above is a photo of an intentionally scratched up iPhone 5. Yep, you got it – some folks are interested in purposefully scratching up their new iPhones with keys and then complaining about how easily it gets scuffed up. Crazy stuff. I mean I also heard that if you drop your new iPhone from a height of 5 feet, it’s liable to shatter!

In any event, and snarkyness aside, one iPhone 5 owner emailed Apple’s Senior VP of Worldwide Marketing Phil Schiller and inquired about the scuffs and scratches he was seeing on his phone.

Schiller’s response was obtained by 9t05Mac and it reads, “Any aluminum product may scratch or chip with use, exposing its natural silver color. That is normal.”

Overall, aluminum may scratch easier than glass, but it’s a lot more durable during an accidental drop, so we’ll take the former over the latter any day of the week.


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