AppleCare comes under fire again, this time in Belgium

Tue, Jan 15, 2013


Not too long ago, Apple ran afoul of the law in Italy on account of its warranty’s for AppleCare. Specifically, Apple was chastised for selling such warranty’s to consumers because the law in Italy – and the entire EU for that matter – dictates that a two year warranty should come standard anyhow.

Now Apple is running into a similar problem in Belgium where a consumer group called Test-Aankoop/Test-Achats is alleging that Apple is not following the local warranty laws and has misled consumers in the process by not informing them that AppleCare warranty’s aren’t really needed at all.

The decision to pursue legal action comes only after Test-Aankoop/Test-Achats decided to join up with 10 other Europe-basedĀ entitiesĀ to make complaints about how Apple operates its warranties, but now the group feels it is time to escalate to a court case after efforts to petition the Mac maker have gone unheard.

In Italy, Apple was eventually forced to pay a $1.4 million fine and also changed its business practices in the Italian market as well.

via TechCrunch


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